ITEM PROCESSING SOLUTIONS: Return Item Processing

Web-Enabled Incoming Returns Processing

MSI Checks^e Return Item Processing is an inbound return handling tool that allows any financial institution to upload a standard ANSI X9.37 returns file from the Federal Reserve or any other source, make chargeback vs. re-deposit decisions online from images, and then take appropriate reconciliation actions.

Key Features and Benefits

• Intuitive interface presents operator with all information necessary to efficiently make chargeback/redeposit decisions.
  
  
• Easy to deploy and maintain: Operates as an online, Software-as-a-Service (SaaS) application over the Internet. Read more... 
  
  
• Review work can be segmented by status and reason code, allowing for specialization of operators by type of return.
  
  
• For those items designated for re-presentment, produces x9.37 forward collection image cash letter files, or renders forward collection IRDs as PDF files ready for printing by the financial institution.
  
  
• Renders charge-back notices & IRDs for charging back to depositors the items that are not re-presentable. Rendered charge-backs can be printed and mailed locally by the bank, or outsourced for same-day print and mail by MSI.
  
  
• Produces necessary posting files, to core system specifications.
  
  
• Powerful search capabilities.
  
  
• Sophisticated multi-tiered user administration including role definitions, permissions, and workflow.
  
  
• Operates modularly under MSI’s AccessDirect™ solution portal, providing single sign-on and cross-navigation for financial institution users who might have access to MSI’s other online applications.
  
  

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