MYRIAD SYSTEMS, INC. JOINS CSI
Combination Expands Capital for MSI Growth

For Immediate Release:
October 1, 2009

For More Information Contact:
Stephanie Lewis - Research and Marketing Specialist
405.478.9000

Oklahoma City, OK. – (October 1, 2009) – Myriad Systems, Inc. (MSI) announced today that it joined the Computer Services, Inc. (CSI) family of companies providing products and services primarily to the financial services industry. MSI will operate as a wholly-owned subsidiary of CSI with no change in MSI’s team, services or support.

“We are very excited to join with CSI as part of our plan to expand and strengthen our services,” stated Shaun Riney, President and Chief Executive Officer of MSI. “We expect our partnership with CSI to provide us with expanded resources to grow our business and continue investing in new and innovative services.

“MSI will continue to provide the same high-quality service and support to our customers with our existing management and employee team. We’ll keep the MSI name and I will continue as President and CEO of Myriad Systems, Inc.,” noted Mr. Riney. “MSI was founded by my father, Charles Riney, 38 years ago. I believe MSI’s combination with CSI will continue to build on the long heritage established by my father of providing innovative products and services to MSI’s customers, backed up by our strong service culture.

“MSI has grown at double-digit rates over the past four years due to our focus on providing superior customer service, and our patent-pending innovations for comprehensive statement solutions and item processing. Our continued growth in this competitive economy highlights our successful delivery of services to our customers.

“CSI also has an impressive growth record and recently announced its 22nd consecutive quarter of improved revenues and net income. It has an excellent reputation in the industry and we look forward to being a part of the CSI family,” concluded Mr. Riney.

About Myriad Systems, Inc.
Myriad Systems Inc. (MSI) is a leading provider of print and mail, online document delivery, and item processing solutions for financial institutions across the United States. The company processes, prints, and mails financial statements and notices; archives statements, notices, and other types of documents for online delivery and research; and facilitates the clearing of checks between customers and their banks, as well as between banks and check exchanges. For more information about MSI, visit www.myriadsystems.com.

About Computer Services, Inc.
Computer Services, Inc. (CSI) delivers core banking, payments processing, Internet, card services, risk assessment, fraud prevention, network management, and regulatory compliance solutions to over 4,600 financial institutions and corporate entities. Technology planning, local account managers and world-class customer service explain why CSI has come to be known as one of the nation's premier providers of banking solutions. CSI’s stock is traded on the OTCQX under the symbol CSVI. For more information about CSI, visit www.csiweb.com.

MSI RELEASES 100% WEB-BASED AND FED-COMPLIANT RETURNED CHECK IMAGE PROCESSING SOLUTION

Solution allows financial institutions to automate the last frontier
in paper-to-image check processing

For Immediate Release:
August 28, 2009

For More Information Contact:
Dan Haffner 405-478-9000

OKLAHOMA CITY - Myriad Systems Inc (MSI), a leading national provider of print & mail, e-Statement, and web-based item processing solutions and services to U.S. financial institutions, has released a standalone, completely web-based Incoming Check Returns processing solution that is designed to complement the Federal Reserve’s FedReceipt® Plus for Returns delivery initiative.

The FedReceipt Plus service provides the bank of first deposit (BOFD) with an electronic file of all return items that have been deposited with the Federal Reserve Banks in an image return letter, including images of all paper return items received that are imageable.  No paper versions of these items follow.

MSI’s Checkse Return Item Processing Solution is an online, web-based inbound return check image handling tool that allows any financial institution to upload a returns file received from the Federal Reserve or any other source, make chargeback vs. re-present decisions online from images, and then take appropriate reconciliation actions. Such decisions are accumulated into forward cash-letter files for items that are selected for re-presentment, and into chargeback image cash letters and notices that can be printed or electronically served back to customers.

The MSI solution is a feature-rich Software-as-a-Service (SaaS) offering hosted in MSI’s secure data centers that can be implemented quickly and does not require the purchase of any hardware or software licenses. Credentialed operators with an Internet browser can access the application through MSI’s AccessDirect® solution portal that also provides access to MSI’s other item processing applications including Remote Deposit Capture, Branch Capture, image Proof of Deposit, Exceptions (Outgoing Returns), Image Archive, and Exchange.

For items that need to be represented for collection, the Incoming Returns solution automatically produces x9.37 cash letters for redeposit, and tracks the number of presentments for each item, ensuring that items ineligible for re-presentment are not included in represented cash letters.

Chargeback cash letters output by the system are designed to update an institution’s legacy item processing system with a miscellaneous debit chargeback ticket containing a superimposed image of the offending item. This allows institutions to properly credit and debit general ledger and customer accounts within existing systems, while providing bank customers immediate access to images of the items in question. Institutions can even set their own chargeback fees by depositor, providing for maximum flexibility.

“The time to image-enable the Incoming Returns process has come”, said Dan Haffner, MSI’ Director of Item Processing Solutions.   “The Federal Reserve’s recent announcement that they will consolidate all paper returns processing in one processing center by first quarter 2010 means that institutions unable to accept returns as images may experience increased collection delays and fraud risk for paper returns.   Together with the Federal Reserve’s imaging initiative, MSI’s Returns solution mitigates that risk, requires almost no integration, and is available with minimal startup costs”.    

About Myriad Systems Inc
Myriad Systems Inc (MSI) is a leading provider of print and mail, online document delivery, and item processing solutions for financial institutions across the United States. MSI processes, prints, and mails financial statements and notices; electronically archives statements, notices, and other types of documents for online delivery and research; and facilitates the capture, processing, and clearing of check images between customers and their banks, as well as between banks and check exchanges. Learn more about MSI at www.myriadsystems.com

MSI’s STATEMENT SOLUTIONS SUITE MEETS UNDER-SERVED NEEDS OF PRIVATE BANKING INSTITUTIONS

Increasing complexities in wealth management customer reporting demand data consolidation beyond scope of conventional statements systems

For Immediate Release:
August 19, 2009

For More Information Contact:
405-478-9000

OKLAHOMA CITY - Myriad Systems Inc (MSI), a leading national provider of print & mail, e-Statement, and web-based item processing solutions and services to U.S. financial institutions, has found a new niche for its retail and commercial statement delivery suite: Private Banking.

Modern Bank of New York, an institution that focuses exclusively on high-net-worth customers, recently selected MSI to meet its needs for composition, printing & mailing, and electronic delivery of statements and notices.

“We offer our Clients an individualized array of financial products and services chosen because they are optimal for our Client’s unique wealth management needs, not because they are merely convenient to integrate.” said TJ Turgeon, Modern Bank’s Executive Vice President of Operations. “Consequently, this presents special challenges when it comes time to merge the output of these disparate systems into a consolidated periodic customer reporting system our client base demands. In MSI, we have found a partner that can do just that“

MSI’s Statementse product is designed to take the output of multiple core, DDA, investment, trust and myriad other systems and render that data into a comprehensive periodic statement, including charts, graphs, and check and demand draft images. Additional options include on-statement, 1-to-1 messaging and a vast array of paper qualities and full color imprinting. MSI then produces consolidated output that preserves the fidelity of this information regardless of the delivery medium. That is, the printed hardcopy looks exactly like the electronic and mobile versions which utilize a patent-pending method of displaying data that is dynamic, interactive, and does not require the download and launch of separate files to interact with the data. Bank Customers get a consistent, responsive, easy to digest and drill-down snapshot of their finances.

Greenwich, CT-based Fieldpoint Private Bank & Trust also recently partnered with MSI after learning of the advanced system’s capabilities.

“Fieldpoint Private Bank & Trust offers Private Banking, Lending and Wealth Management to our Members, their families and their businesses.  To maintain superior Member-centric service Fieldpoint Private needed to provide more than monthly bank account statements, we needed an integrated Member Relationship Report”, said Joe Larizza, Managing Director, Operations and Information Technology, Fieldpoint Private Bank & Trust. “MSI had the solution; in addition to combining account details from all lines of business into one easy to read monthly Member Statement, the MSI solution empowers our Members to manage multiple accounts in various reporting configurations, and mail to intermediaries and business managers as needed.”

Continued Larizza, “MSI seamlessly merges information from unrelated data systems into a single comprehensive statement, helping Fieldpoint Private deliver on our promise of a unique Member experience.”

Shaun Riney, President of MSI added, “The advanced statement production capabilities these banks are tapping have been in the same product we have offered to our base of commercial and retail banks and credit unions for several years. But many of these advanced capabilities have been underutilized until now. We look forward to taking on ever more complex projects for our customers’ content delivery needs.”

About Myriad Systems Inc
Myriad Systems Inc (MSI) is a leading provider of print and mail, online document delivery, and item processing solutions for financial institutions across the United States. MSI processes, prints, and mails financial statements and notices; electronically archives statements, notices, and other types of documents for online delivery and research; and facilitates the capture, processing, and clearing of check images between customers and their banks, as well as between banks and check exchanges. Learn more about MSI at www.myriadsystems.com.

About Modern Bank
Modern Bank was founded by a group of investors and a management team whose vision was to create an institution focused solely on private banking and designed to meet the needs of a select group of high net worth individuals. With this singular focus, Modern Bank is committed to delivering an extraordinary banking experience. Modern Bank is a national bank chartered by the United States Department of Treasury's Office of the Comptroller of the Currency (OCC). Modern Bank is a member of the Federal Deposit Insurance Corporation (FDIC). Banking deposits are insured up to the maximum amount allowable by law.

About Fieldpoint Private Bank & Trust
Fieldpoint Private Bank & Trust clients enjoy privileged access to a unique combination of customized private banking, highly responsive business banking & boutique investment management. Fieldpoint Private is a new breed of institution established on the basis of personalization and exclusivity offering a Member experience crafted to each client’s personal needs. To find out more please visit www.fieldpointprivate.com.

BANKS CAN FIND SUBSTANTIAL COST SAVINGS QUICKLY 
REVISITING STATEMENT DELIVERY STRATEGIES


Reducing Postage costs is just the tip of the iceberg, says MSI

For Immediate Release: April 8, 2009


For More Information Contact: John Reynolds (EVP Sales & Marketing) 405-463-3458


OKLAHOMA CITY - Myriad Systems Inc (MSI), a leading national provider of print & mail, e-Statement, and web-based item processing solutions to U.S. financial institutions, is recommending that financial institutions take a fresh look now at their strategies for delivering periodic statements and ad-hoc notices to their customers. 

“Many financial institutions have had their statement production on autopilot for years”, says Shaun Riney, president of MSI. “In the mean time, customer preferences for content delivery, new techniques for leveraging mailing efficiencies, and improved electronic content delivery have created increasingly compelling savings potential that most banks are not yet taking advantage of.” 

MSI highlights, for example, a number of trends that can streamline a bank’s content delivery to its customers while substantially reducing costs:

Improved eStatement interfaces help wean customers off paper. 



Although industry e-Statement adoption is now approaching 60%, the vast majority of those customers are also getting paper statements which rob thousands in paper, printing and postage costs from a bank’s bottom line. Consumer reluctance to let go of paper is largely because consumers like the immediacy of paper-in-hand when reviewing their finances, and want assured access to statement histories for later research. Most electronic statement deployments consist of merely a link to a separate PDF file which lacks immediacy, is clumsy to navigate, prohibitively slow on mobile devices, and completely lacks the ability to search for data across multiple statements. Consumers have come to expect more. 

MSI’s patent pending approach to e-Statement presentation solves all of these problems simultaneously. By leveraging the Adobe Flash™ plug-in, now a staple in virtually all web browsers, MSI’s e-statement appears seamlessly integrated with the user’s online banking experience, and makes the process of opening, viewing, and navigating the statement content dynamic and instantaneous. Advanced search capabilities allow the consumer to search for any string of data across the entire history of statements, notices and check images. And, the increased file efficiency of MSI’s approach means that banks can provide a longer duration of statement history in the same amount of disk space while improving its visual appearance. 

“The key is that the electronic statement needs to be superior to, not just rival, the paper experience”, continued Riney.

Electronification of Notices 



Although the volume of notices sent by financial institutions has skyrocketed in recent years, most banks are still exclusively printing and mailing daily notices, even for their customers who have wholly embraced electronic statements. Integrating notices with the e-statement user interface saves postage, and can force customers to acknowledge reading new notices upon login, ensuring that critical account status messages are getting through. Email notifications that a “notice is waiting in the online banking site” further close the loop on customer contact. Consumers get the information faster, and get it within the bank’s website where immediate customer responsive action such as renewing a CD, transferring balances, or making a late loan payment, are more readily taken.

Leverage economies of scale through outsourcing

Banks still printing statements in-house may be missing out on a host of functionalities and cost-control measures difficult to cost-justify at the individual institution level. For example, because MSI prints and mails for hundreds of institutions daily, MSI has been designated an official Detached Mail Unit (DMU) of the US Postal Service. With an on-site USPS presence, access to postal databases and sophisticated electronic sorting capabilities, a well-equipped DMU can obtain significantly lower postage rates that most banks can attain in-house. A good statement outsourcing provider can also pool mailings from multiple banks when manifesting mailings for the postal service, allowing banks with low volumes to enjoy the highest discount rates offered by the postal service. When outsourcing, MSI also recommends that banks look for a vendor who can provide online visibility and tracking of job status so that the bank knows that its statements and notices are actually going out when promised. 



Revisit Design and Layout

Banks who haven’t re-designed their statements in recent years to take advantage of more efficient page rendering technologies may find that page counts can be significantly reduced while improving the professionalism and readability of the statement data. This can result in a 30% or more reduction in paper and postage costs on printed statements, and rendering combined account statements can cut overall statement production costs in half. Financial Institutions who move their statement processing to MSI enjoy free design optimization as a by-product. 



Employ “House-Holding” to Further Reduce Postage 



When multiple notices need to be sent to a given account holder, such as when multiple NSF checks have been returned, many banks are still sending each notice in a separate envelope. House-holding technologies look for such occurrences and automatically combine them into a single envelope, saving postage.

Replace Traditional Inserts with Integrated Marketing

A number of statement production companies now offer the ability for banks to replace the traditional paper insert with advertisements and messages incorporated into the statement pages. One of MSI’s latest products, CustomerConnect, provides an online portal where banks can upload advertising bitmaps and animated video, targeted to specific customer groups, for inclusion within the body of the online or printed statements and notices. This allows banks the ability to more effectively target their promotional messages, while saving with reduced printing, inventory, insertion and postage weight. While most traditional inserts go straight into the trash, integrated banners remain as part of the statement forever and enjoy increased readership. 

To help banks identify additional cost saving opportunities through a statement strategy audit, MSI is offering free consultation services through June 30 to any U.S. Financial Institution. Interested parties can call MSI at 866-505-1730 for more information.

About Myriad Systems Inc



Myriad Systems Inc (MSI) is a leading provider of print and mail, online document delivery, and item processing solutions and services for financial institutions across the United States. MSI processes, prints, and mails financial statements and notices; electronically archives statements, notices, and other types of documents for online delivery and research; and facilitates the capture, processing, and clearing of check images between customers and their banks, as well as between banks and check exchanges. Learn more about MSI at www.myriadsystems.com.

GREENBANK ENGAGES MSI FOR COMPREHENSIVE STATEMENT 
AND NOTICE DELIVERY SOLUTIONS


OKLAHOMA CITY - Myriad Systems Inc (MSI), a leading national provider of print & mail, e-Statement, and web-based item processing solutions to U.S. financial institutions today announced that GreenBank has selected MSI’s complete suite of solution services for the design, rendering, printing, and mailing of paper and electronic statements and notices. GreenBank is a Tennessee chartered commercial bank with its principal executive offices in Greeneville, Tennessee and currently has over 60 branch locations throughout East and Middle Tennessee, including a branch in Western North Carolina and a branch in Bristol, Virginia. GreenBank is one of the largest independent commercial banks in its market.

“MSI is providing a single source solution for all of our statement and notice content delivery needs”, said Bill Adams, GreenBank’s Chief Information Officer. “Foremost, we were looking for an e-delivery solution rich in functionality, with single-sign-on from our online banking application, that we could feel confident about successfully marketing to our customers to minimize paper usage and postage costs. Coupled with MSI’s ability to print & mail hardcopies that match the online version, and at a lower cost than we could do in-house, the decision to engage MSI was easy”.

In addition to Statements, MSI is providing GreenBank access to its CustomerConnect™ and iVerify® secure Internet portals. CustomerConnect™ is an online tool that allows a financial institution’s marketing personnel to embed highly targeted messages and banner advertisements into statements and notices, whether print or electronic, to increase the effectiveness of messages while reducing costs associated with traditional inserts. CustomerConnect™ also includes a component for generating emails for special promotions or customer newsletters. 



The iVerify® portal, unique to MSI in the print & mail industry, will provide GreenBank with visibility to Print & Mail jobs underway at MSI as they happen. GreenBank personnel will be able to access key processing date and time stamps for all outbound mail, and can drill down to individual envelope contents. iVerify’s latest feature employs a new postal bar-coding technique that even allows banks to track outbound mail as it moves through the U.S. Postal system, almost all the way to the consumer’s mailbox.

About GreenBank



Greeneville, Tennessee-based Green Bankshares, Inc., with total assets of approximately $2.945 billion, is the holding company for GreenBank. GreenBank, which traces its origin to 1890, has 63 branches across East and Middle Tennessee, and one branch each in Bristol, Virginia, and Hot Springs, North Carolina. It also provides wealth management services through its GreenWealth Division and residential mortgage lending through its Mortgage Division. In addition, GreenBank conducts separate businesses through three wholly owned subsidiaries: Superior Financial Services, Inc., a consumer finance company; GCB Acceptance Corporation, a consumer finance company specializing in automobile lending; and Fairway Title Co., a title insurance company. 



About Myriad Systems Inc (MSI)

Myriad Systems Inc (MSI) is a leading provider of print and mail, online document delivery, and item processing solutions for financial institutions across the United States. MSI processes, prints, and mails financial statements and notices; electronically archives statements, notices, and other types of documents for online delivery and research; and facilitates the capture, processing, and clearing of check images between customers and their banks, as well as between banks and check exchanges. Learn more about MSI at www.myriadsystems.com.

NEW FEATURE FROM MSI HELPS FINANCIAL INSTITUTIONS 
MONITOR MAIL DELIVERY


MSI’s innovative mail tracking web portal now gives banks real-time visibility 
to outbound mail still in USPS transit



February 17, 2009
For More Information Contact: 
John Reynolds (EVP Sales & Marketing) 405-463-3458

OKLAHOMA CITY - Myriad Systems Inc (MSI), a leading national provider of print & mail, e-Statement, and web-based item processing solutions to U.S. financial institutions, has announced a sweeping enhancement to its innovative iVerify™ customer web portal that allows banks and credit unions to track their outbound mail, almost all the way to the consumer’s mailbox.

Originally launched in 2007, MSI’s iVerify™ web portal provides print job status information to the many banks and credit unions for whom it routinely prints and mails monthly statements, notices, and bill-pay checks. Including selected embedded data from each piece of mail along with MSI production and processing timestamps, the secure portal is searchable by a variety of means including account numbers, payment amounts, and date ranges, and users can even drill down to view the individual envelope contents.



Pushing the Envelope (Visibility) Further

MSI’s latest innovation adds a whole new dimension to iVerify, and a unique user perspective for print and mail services. Bank personnel can now track envelopes even after they have left MSI’s facility and while still en route through the U.S. Postal Service (USPS). Utilizing a new bar-coding system the USPS terms “OneCode Confirm”, MSI is able to uniquely encode each outbound envelope with reference information. The envelopes are then automatically scanned at USPS mail processing facilities along mailing routes, and time and location data for each tracking point is loaded into iVerify for reference. Since the scanning performed by the Postal Service is essentially a by-product of its normal processing, MSI can provide the service to its customers for a very low incremental fee.

“We’ve continually assured our customers that our postal optimization methods obtain outstanding mail delivery timeframes nationally”, said Shaun Riney, MSI President. “Now, our customers can see proof of that every day.”



Additional Benefits 



While most print & mail servicers keep processing schedules a mystery, MSI is providing complete transparency. Banks can hold MSI accountable for timely service, while better responding to inquiries from their own customers. 

When a bank takes a call from a business or consumer looking for a lost statement, a few keystrokes by the bank Customer Service Representative (CSRs) can reveal exactly where and when the envelope was last scanned by the Postal Service and a good prediction of when it will arrive can be made. CSRs can also retrieve an instant onscreen copy of the envelope contents when needed.

In addition, banks can optionally receive advance visibility of returned mail. Today, most banks must manually enter data regarding statements and notices returned as undeliverable by the USPS. MSI now provides this information electronically, and a day or more in advance of the items’ physical return. Moreover, MSI’s interface with the USPS’ National Change of Address (NCOA) system and other databases helps banks correct bad addresses even before the mail goes out the first time. 

“iVerify has been a great asset in assuring our customers that the mail we produce and send on their behalf is accurately processed when promised”, said Riney. “At the same time, bank CSRs now have at their fingertips all the information needed to respond to consumer inquiries about the status of deliveries, including proof that critical consumer notices were promptly mailed.”



About Myriad Systems Inc

Myriad Systems Inc (MSI) is a leading provider of print and mail, online document delivery, and item processing solutions for financial institutions across the United States. MSI processes, prints, and mails financial statements and notices; electronically archives statements, notices, and other types of documents for online delivery and research; and facilitates the capture, processing, and clearing of check images between customers and their banks, as well as between banks and check exchanges. Learn more about MSI at www.myriadsystems.com.

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